During the opening weekend of the Cricket World Cup I noticed a few tweets about @MCG Twitter account and their responsiveness to fans during the game between England and Australia.
Off the back of @MCG’s masterclass in Twitter customer service, Shane Harmon has already written a wonderful piece about Twitter Tips for Sports Stadiums, and today I want to focus more on some simple ways sporting organisations can delight fans and keep them coming back through the gates.
The Football League is giving fans on Twitter around the world the chance to decide the colour of the Wembley arch as part of a unique first in the build up to Sunday’s Capital One Cup Final between Chelsea and Tottenham Hotspur.
The innovative social media vote is the first time the iconic arch has been utilised in this way to let fans decide how the national stadium looks ahead of a major Cup Final. It will also be the first time it has ever been lit up in a football club’s colours.
Guest Post: Hash Piperdy joined Kick It Out in May 2014 and assists with the organisation’s website and social media output. Kick It Out can be reached @KickItOut, while Hash tweets from @Codenamehash.
If you follow football, you’ve probably heard of Kick It Out, or I suppose our previous name, the organisation formerly known as Let’s Kick Racism Out of Football. I joined the charity in May, after deciding I wanted to work in football, I wanted to move to London, and I wanted to do some good. Kick It Out ticked all the boxes.
I was shocked when I got here. Without looking on our WordPress-built site, how many people do you think work at a national charity that works within football? As a clue, most people who phone us trying to sell us something make the same mistake…
Sport Industry Group has unveiled the Official Shortlist for the BT Sport Industry Awards 2015, with the winners to be announced at the annual, star-studded ceremony in London on Thursday 30th April 2015.
Barclays Premier League Champions, Manchester City FC, will unveil for the first time tomorrow a new match day app for wearable Android devices, becoming the first Football Club in the world to do so. The new app will be showcased during the Club’s Barclays Premier League tie against Hull City at the Etihad Stadium tomorrow afternoon.
Despite narrowly missing out on Super Bowl XLIX, Green Bay Packers are one of the clubs leading the way when it comes to digital fan engagement – and as the only fan-owned NFL franchise, they’re in the perfect position to own the space.
I got the chance to share a beer with Garrison Cummings, Digital Manager for the Green Bay Packers, and talk about the Packers approach to digital content, and how it compares with the likes of Premier League football clubs.