Tag Archives: twitter

The Passion of the Fans: Understanding the Impact of Demographic Data

Chelsea Varney is a Community Manager for Brandwatch, a social media monitoring company. You can catch her on the company’s blog as well as her Twitter page.

Regardless of whether a team is soaring high in the league or failing miserably, you can be certain of one thing, fans will be discussing each match online.

The conversation on social media will always reflect the mood around a team, as fans don’t hold back when giving their opinions.

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Juventus enters the world of memes with #ThingsTevezCouldDribble

Following Carlos Tevez’s fantastic solo effort during last Sunday’s 7-0 defeat of Parma, the digital team at Juventus decided to have some fun with their fans.

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Vauxhall Fans’ Man of the Match Vote Takes Twitter By Storm

England fans have made the headlines following their Man of the Match voting on the interactive website of lead sponsor Vauxhall during England’s 5-0 win against San Marino.

63 per cent of Three Lions supporters voted goalkeeper Joe Hart as their team’s best performer in a game where he only touched the ball 11 times.

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Europe retain the Ryder Cup – How it played out on social media

Yesterday saw the by then expected win for Team Europe as they took their 10-6 overnight lead from Saturday and turned it into a 16 1/2 – 11 1/2 win.

Over the course of the week, the buzz was building for the Gleneagles based tournament as the best players from the US and Europe went head-to-head.

But there were also big things happening away from the main play, as organisers looked to make it the most digital golf event ever.  With 3 main Twitter accounts being the ones to follow, with @rydercup, @rydercupEUROPE and @rydercupUSA. The event is also great in the fact that so many of players are very active on social media, especially Twitter. Giving fans great insights into what goes on behind the scenes.

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#CoolJob: Social Media Manager at 1966 Group

1966 was founded in 2006 by Terry Byrne and specialises in maximising intellectual property rights, global licensing, branding, endorsements and appearances globally within the football industry.

The team consists of coaches, ex players, managers and global brand and events experts with world-class expertise within the sports industry.

1966 exclusively manages the commercial interests of the England football team including full representation and management of the players commercial programme and relationship with the FA and its partners

 

Role: Social Media Manager

Salary: £25k-£30k pa

Job Function:

Reporting directly to the Head of Communications, the Social Media Manager will be responsible for creating and implementing the social media strategy for all companies within the 1966 group and specific individuals  within the footballing industry.

 

1966/United Marketing

  • Create social media channels and populate
  • Grow followers b2b for SEO
  • Give individual advice to high profile sporting personal on content strategy for their own social media channels

England Footballers Foundation

  • Social media content strategy and calendar to grow followers and engagement
  • Work with the players themselves to create content, tweets etc

Core Responsibilities:

  • Hands on approach to create, implement and populate the strategy for the 1966 groups social media presence across existing platforms on a day-to-day basis.
  • Daily moderation, content updates, monitoring and community management of social platforms
  • Provide your own creative flair and social media expertise
  • Reporting to key internal stakeholders on new and emerging social media platforms and wider market trends.

Desired Skills and Experience

  • A minimum two years relevant digital/social media experience.
  • Displays in-depth knowledge and understanding of Social Media platforms and their respective participants (Facebook, Twitter, Yelp, Google+Local, YouTube, Instagram, Pinterest etc) and how each platform can be utilised in different scenarios
  • Some background knowledge of Public Relations would be useful
  • Possesses ability to identify potential negative or crisis situations and apply conflict resolution principles to mitigate issues
  • Strong project management or organisational skills
  • Excellent written and verbal communication skills.
  • Must be comfortable with out-of-hours work and working reactively to tight deadlines.
  • Knowledge of and interest in football and its unique position within social media.
  • Track record of increasing reach and engagement through own ideas and individual management of social accounts.
  • Demonstrates creativity and documented immersion in social media, and can provide examples.
  • Familiarity with social monitoring tools.
  • A team player with confidence to take the lead and guide other employees where necessary.
  • Familiarity of working with high-profile figures.

 

Applications should be sent into enquiries@1966.com

 

 

1966

 

 

4 Things We Learnt from the Glasgow 2014 Opening Ceremony

Guest Post: This article is from Brandwatch and published with their permission as part of the ongoing sponsorship of the Digital Sport London 2014 series.

The 2014 Commonwealth Games kicked off on Wednesday night with 4,950 athletes, 2,000 performers, 71 Scottie dogs and 1 awkward baton. As always, Twitter users were not shy in voicing their opinions with over a quarter of a million tweets posted during the ceremony.

So what can we learn from the abundance of data posted online last night?


1. Unicef Shone on the Global Stage

The link-up between Glasgow 2014 and Unicef was the first of its kind for the Games and has – so far – been an undeniable success.

£2.5million was raised in just one hour for the children’s charity, yet the recognition the brand gained may have been even more valuable.

Topics component

Unicef’s appeal was mentioned just over 20,000 times on the web – undeniably impressive.

Standing out during an event of this magnitude can be tough due to the huge amount of online chat, yet Unicef stayed top of most online trends.

To put this in context; the four other main sponsors for the Games received a total of just 2% of the mentions relating to sponsors, the other 97% was attributed towards Unicef.

Pie chart comparing sponsors

BP, Ford and Scottish and Southern Electric must do more to make to make the most out of their sponsorship.

@Unicef_UK tweeted live throughout the event sparking online conversation about their brand.

Whereas, @BP_plc@FordUK and @SSE did not live tweet and therefore lost out on a unique chance to raise brand awareness.

Virgin Media did tweet during the event but only via their second, less popular account@VMLoves.

So, we award Unicef with a gold medal for their committed social media presence last night!  Other sponsors still have time to raise awareness for their brand, but to do so they must commit themselves to the Commonwealth story.


2. Usain Bolt is as Popular as Ever

As most of you can imagine, Bolt’s arrival at the games dominated the athlete chatter on social media.

61% of the conversation was about the fastest man in the world, while 22% spoke about Bradley Wiggins.

Only a measly 10% mentioned Mo Farah – so a bad few days for the now injured long distance runner.

Bolt will hopefully light up our screens again this summer with some more of his record breaking displays.

With the track sport rife with doping bans, a clean and popular winner will help direct the sport back on track.


3. People Really Do Feel ‘Better in the Morning’

 

Interestingly for any sleep advocates out there, people became more positive about the opening ceremony once they’d had a good night’s kip.

sentiment comparison

Twitter users were also less likely to criticize the ceremony after resting.

Maybe the old age adage that ‘you’ll feel better in the morning’ has some tangible meaning behind it after all.


4. Rod is ‘Sailing’ ahead of Susan

Famed for having one of the most viewed YouTube videos of all time, Susan Boyle seems to have lost the spark that once made her so interesting to watch.

Rod Stewart had almost double the amount of mentions Susan Boyle received during the Commonwealth curtain raiser.

Comparing Susan to Rod

Despite both being on stage for a similar amount of time, Boyle’s appearance did not leave a lasting effect on journalists.

News articles this morning mentioned her performance only 60 times, whereas Rod Stewart’s performance was acclaimed over 140 times.

 

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Interview: How the Open Championship is utilising iBeacons, Wi-Fi and storytelling

Tomorrow sees this year’s Open Golf Championship take place at Royal Liverpool. Starting on Thursday it sees the world’s top golfers, including Tiger Woods after a lengthly absence through injury, come to our shores for one of the most testing events on the golfing calendar.

Golf has been a sport that has embraced digital advances over the past few years, at the top end at least. You can find most players on Twitter (more so than Facebook) and each major event looks to engage with the thousands of fans who come through the gates, as well as the millions who tune in on TV.

Kevin Bain is the R&A’s Digital Manager who is based most of the time in the beautiful town of St. Andrews (the home my family originates from). Last week I was delighted that Kevin could take some time out of his hectic diary to speak to me about what their plans are for this years event.

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Some memorable moments from the most social World Cup ever!

It’s all over. The most connected World Cup. The most digital World Cup. The most social World Cup…ever.

New sporting records were set for tweets sent, Facebook interactions and inappropriate photos involving Mario Balotelli and the Queen.

But with everyone from sponsors to sports stars, brands to broadcasters clambering over themselves to tap into the Brazilian buzz, what made you smile or share?

Andy McKenzie of digital sports content specialists LiveWire Sport picked out some memorable moments from the last month.

Pre-tournament

The weeks and months leading up to major events are always hugely important for brands to maximise their time with big names before disappearing behind FIFA’s commercial curtain.

Digital campaigns leading up to the World Cup Finals generally centred around gaining maximum exposure for high-end advertising campaigns featuring star players.

Adidas and Beats by Dre caught the eye, but Nike stole the pre-tournament show.

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Nice storytelling, a hint of humour and Rooney’s dodgy Scouse accent helped earn their 64m YouTube views for The Last Game, without any of their stars presumably even having to appear in front of a green screen or step into a recording booth.

Good job they got in early as the only player in the campaign that made it as far as the semi-finals was David Luiz, who perhaps took Nike’s ‘Risk Everything’ message too seriously.

Hats off to the Daily Telegraph’s Project Babb for a brilliantly stitched together Roy Hodgson rap. Altogether now – “You’ve got to hold and give…”

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And both the BBC and Guardian built some nice interactive tools for picking your best-ever World Cup side.

 

Kick-off

Time to unveil the shiny new technological toys.

The official FIFA.com site had a new live centre and a social hub that was packed full of detail and data, with sponsors like McDonald’s, Hyundai, Castrol and Budweiser handed some prime real estate, while Sony had a destination of their own at One Stadium Live.

Facebook created a World Cup hub to access content, while Twitter rolled out a number of innovations including hashflags, man-of-the-match voting (sponsored by Budweiser), score updates and dedicated match pages for each game.

ITV used Grabyo and partnered with Paddy Power and Twitter Amplify to maximise their live rights, while everyone enjoyed some friendly fun at the expense of Robbie Savage

Every detail of the tournament was analysed – even down to who won the World Cup of arm-folding (some welcome news for Tottenham fans).

 

Big moments

The rapid rise of real-time content continues.

Who can react quickest to those huge talking points, with brands all trying to create that ‘Oreo moment’.

Adidas set up a newsroom in Rio to react to events by creating content and it seems the #allin motto applies to the resources they put behind it.

There was the odd marketing own goal – like Delta’s giraffe gaffe and KLM’s Mexican mischief  – and a few weird ones – like Listerine’s #PowerToYourMouth.

Brazil’s monumental fall from grace was perfect Paddy Power territory

while PornHub gained an unexpected uplift in extra followers on the back of their tweet.

Brilliant Ads shared a quite brilliant take on the 2014 logo that got nearly 13k retweets

while @brazuca was silenced for one night.

The USA finally fell in love with soccer. Obama watched on Air Force One, Hulk Hogan and Will Ferrell pledged their allegiance to the beautiful game and then there was Tim Howard and THOSE saves.

Hats off to the Scottish FA for reacting to Germany’s crushing of Brazil with a timely and humorous post about their upcoming Euro 2016 qualifier (v Germany).

Scottish FA

The Final

Things turned out nice in the end for adidas in their battle with Nike as Messi and Muller, Argentina and Germany all manufactured their way to the final, seeing off the Nike-sponsored pair of Brazil and the Netherlands in the semi-finals.

Adidas had David Beckham on their YouTube show The Dugout, the official ball, the winners of the Golden Glove, the Golden Ball and the Golden Boot.

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Nike still had the match-winning Mario Gotze

but maybe nobody reacted better than Lufthansa to Germany’s win.

https://twitter.com/lufthansa/status/488437053131329537

As another major sporting event passes through our timelines, what has stood out for you? Did we miss any outstanding World Cup content? Is anyone out there really interested in animals predicting scores?

 

Arsenal breaks 4m fans to become 3rd most followed sports team on Twitter

Over the last 12 months Arsenal have seen a rise in follower numbers on Twitter launch from 2.2m to just over 4m.

This makes them the third most followed sports team in the world – and you’ve probably guessed who the top two are…. FC Barcelona (12m) and Real Madrid (11.7m).

Much of this growth has been down to varied content that keeps the fans both informed and entertained. They do the usual club news, team information on match days, competitions and behind-the-scenes peeks that we all love.

But they have also pushed the boat out with regular Q&A’s, infographics and “live-tweeting” a replay of the 1989 title decider against Liverpool at Anfield. Celebrating its 25th anniversary.

They also have dedicated Twitter accounts that cover North America, Indonesia, Vietnam and Japan. As well as having a Spanish language feed that covers several countries.

“We are proud to be the first Premier League team to reach four million Twitter followers. We are fortunate to enjoy fantastic support right around the world and social media has proven a brilliant way of engaging with our fans, wherever they are.

Last season we led successful Twitter campaigns around key events such as the signing of Mesut Ozil, the FA Cup final victory and the subsequent parade – where we tweeted video from the top of the bus. We even got Arsène Wenger to do a Twitter Takeover for the first time. With the new season fast approaching, we’ll be looking to introduce more innovations in the months to come.” – Richard Clarke, Managing Editor @ Arsenal Media Group

wenger twitter

 

 

Is Sponsorship being devalued by Social Media?

Guest Post: Tom Kelk is a tech/sport blogger and Senior Social Exec at communications agency, Pitch. You can find him on Twitter (@TomKelk)

This is the first World Cup where brands have heavily activated around the tournament through digital channels – when they have no sponsored right to do so. Since South Africa 2010, Facebook has more than doubled its monthly active users, Twitter users now send more than 10x as many tweets per day and now Instagram exists!

The social media landscape has been transformed in four years, and gives an indication to why brands are putting the effort into activating around Brazil 2014. Surely all this chatter around an event is a dream come true for the official sponsors? It’s not quite that simple.

In a recent study by Unruly Media, only four of the top 11 most viewed brand ads about the World Cup were from sponsors. Less than half. Continental Tyres – one of the leading official sponsors, didn’t feature at all. Sony – an official partner, are nowhere to be seen.

Unruly Media Braziliant Brand Tracker

Unsurprisingly, Nike use their assets and force the relation in the minds of consumers. All the Nike-sponsored teams and players were involved in their heavy-cost ad that implies they are official sponsors – but they’re not.  If you did a poll, how many would say Nike were a main World Cup sponsor?

Beats have come out trumps from this World Cup through an impressive ad utilising their playing assets. Again, no ‘right’ to have a World Cup conversation but used World Cup players to enable the link with the consumer.

Obviously the study isn’t flawless, but it does continue to highlight an interesting question. In the digital age, is there still the same value in being an official sponsor?

To answer the question, it’s worth dissecting a sponsorship package to understand where the value still lies, and where better to look, than FIFA.

FIFA state that a sponsor benefits from: “Wide product category exclusivity which is afforded to all Commercial Affiliates, allowing each brand to distinguish themselves from competing brands in their product category.” Now, whilst this has been aggressively reinforced in and around the stadiums, this is far from true in a digital space. To start with, look at the table above. Nike above adidas, Samsung above Sony and Nissan above Hyundai. Not looking that distinguished from competitors there… What about beer brands? Budweiser, official sponsor, have activated heavily around the World Cup:

But has that stopped Newcastle Brown Ale benefitting from the platform? Not one bit.

Another key benefit outlined by FIFA, is “offering a unique platform vis-à-vis their competitors.” This point is the crux of the debate. I would argue that this platform has disintegrated in recent years. Social media has enabled brands without the official connection to ambush these ‘unique platforms’.You only have to consider the Suarez incident.

There was a clamour for attention from brands off the back of the biting incident, but how many were official? The only one that springs to mind, was the Uruguayan Mcdonald’s Twitter account, which was more than likely not signed off in the higher echelons of Mcdonald’s as FIFA would absolutely frown upon sponsors discussing the incident!

Aside from the conversation, what else do FIFA sponsors have the ‘right’ to use? They can use official tournament title and logos – but is it beneficial, or is that in fact a hindrance? When using social media, audiences have developed an eye for official titling, and have almost developed an instinctive filter to those posts. Besides, as seen with the Snickers tweet above, who needs to reference the World Cup when over 5,000 tweets per second are being sent? Everyone knows what you’re talking about. In fact, could we go further and ask whether it could be better to work unofficially?

So, taking all this into account, does the traditional sponsorship model need altering to include further digital rights and should sponsors be negotiating harder to get this cover? Surely when their competitors begin to be more prominent in discussions over the World Cup, for example, surely they have a right to question costs?

Perhaps the new ideal ‘bigger brand’ model will follow the likes of Nike and Beats who find themselves less restricted by buying direct player assets and activate on an unofficial basis.Bigger brands will increasingly explore these opportunities in a creative capacity to give them the right to participate more heavily in these conversations. As for the smaller brands, they’ll continue to jump in and out when there’s a product link, and get small wins when they can.

There’s obviously still value in sponsorship. Access to assets like players and visible advertising rights are ultimately beneficial. However, social media allows a conversation to be had by brands when they couldn’t do so before without treading on toes and this is where sponsors need to be tougher on their sponsorships to maximise the value they receive on a digital platform, as well as a physical.

This is a topic that a dissertation could focus upon, and I’ve just brushed the surface here, but what do you think? Is the value of a sponsorship still the same and how has it been affected by the rise of social media? What should brands do to fight competitors on both platforms?