At the end of this month I’m lucky enough to be heading over to Paris to cover an event that will include some of the best minds in digital and football.

The event is the inaugural ‘Football Production Summit‘ which will take place in the iconic French national stadium, Stade de Paris, on 29th February.

What interests me most about the conference is that it will be first chance to hear (and hopefully meet up with) the new Head of Digital at Manchester City, Russell Stopford.  He has taken over from the interim boss of the last year Richard Ayers, who is working for City still from his London base.

The panel session that Russell will be taking part in is on ‘Football Club Perspectives’ and also includes Guiliano Giogetti (Head of New Wed & New Media at AC Milan), Kieron Kilbride (Director of Biz Development at Football League) and Warren Perk (MD, Northern Europe at Perform).

The panel is being moderated by an old aquaintance in Cas Knight, formerly the MD of Chelsea Digital and now SVP at Wasserman Media Group.  If nothing else it is worth heading along to hear these people give their thoughts and, hopefully, get to meet them too.

To help set our expectations here is what the panel session is about;

“Clubs have more ways of engaging with their fans than ever, with a spectrum of possibilities that run from social networking initiatives all the way up to running their own TV channels. What are the perils and pitfalls of joining the broadcasting business? How much does the equipment cost? What is the minimum technical spec that should be considered? And how do clubs monetise one of the most precious assets that they have; their archive?”

There is more to this show than the one panel, though that is where most of my interest is going to lie.

There is also a EURO 2012 overview from the Head of TV Production at EUFA.  A panel session on broadcast technologies with FIFA, STATS, Opta and deltatre.  Finishing off with a panel session on next-generate technologies (3D, 4k, etc).

Its an awesome line up for what promises to be a really interesting event.  If you fancy hopping onto the Eurostar to Paris then head to http://svgeurope.org/football-production/ first to book your place.

Hopefully see you there!

We see in many posts how clubs should be utilising social media for fans who come along to the games. The likes of Real Madrid and Barcelona have upped the game by making wifi powerful enough to actually be able to use your smart phone when there are 30,000+ other people in the area trying to do the same thing.

The owner of NBA team Dallas Mavericks Mark Cuban wrote an article on his blog recently to say that he doesn’t believe in any of this in-game digital entertainment with his post ‘The Fan Experience at Sporting Events – We don’t need no stinking smartphones!‘.

I can’t say that I agree with everything that he says but some of it does make sense. When people go to a game it is about the experience, otherwise they would just stay at home and watch it on TV right? (its cheaper and more comfortable for starters). The first aim for any club is to make the event day the most memorable, fun experience possible both on and off the pitch, or at least try to.

So when we start talking about in-game apps, talking to fans at the game on Twitter, etc should we be getting them staring at their smartphones and away from the match day experience they should be enjoying?

For one it depends on the sport. If you go to football, basketball or another fast-action sport then you will be too ‘in the game’ to give a damn about looking at your phone checking up on the latest stats of the players. But for a more drawn out event such as cricket, long distance running or motor racing then there will be things you can do that can actually add to the experience of the day, when they won’t actually be seeing that much action.

This is not to say there is not a role for using social media with fans coming to a game of football or basketabll. But I would recommend sticking to this mantra…. ‘be useful’! What do I mean by this? I mean that when you are looking at doing something for the fans, put yourself in their shoes and ask yourself ‘Would I find this useful? Does it add to my experience? Would I use it?’ and ask the others you work with or friends who are fans the same thing. If not, then stop!

Take time out and think about what content is right for the fans on your different pages and apps. Are they are going to be either at the game or watching it on TV? Are you adding that much by giving out score and action updates? (If they’re watching it you would presume they already know).

An alternative would be to set up an @XXXXlive account so people who want live updates, when they are out shopping or on holiday, can opt-in by following the account and follow the game. Thats a useful benefit without creating lots of spam.

Likewise, how about offering fans some useful match day info when they are on their way to the game. Give out traffic news from the area, updates on what the car parking situation is like, let fans know if tickets are still on sale, etc.

This is all information which is useful to those coming in and at a time when they are more likely to be on their phones. Answer peoples questions and add to making the day the best possible experience for everyone coming along.

Before they set off for the game, Facebook and YouTube could be used to show the players getting ready for a match and offering behind the scenes clips that add to the pre-match buzz. Inform them of where they can get match updates or which channel the game is being shown on or when highlights will be on. Remember….think about which fans you are targeting with which platform.

There are so many platforms out there now, and not forgetting club websites, that it can be tempting to treat them all the same and farm out links and replicate content. If you can put together a strategy that gives each a purpose and is targeted so you know which audience you are speaking to then you really are being ‘useful’.

This is a new app that I was made aware of and thought would be good to get your thoughts on too.  It is made by the guys at Slipstream who work with the likes of Volvo Sailing and British Triathlon.

Sportsday.co is an idea to bring tweets into one place where you can watch all the information about your team; follow games, transfer news, team updates, etc in an easy to view and aesthetic manner.  Something not really possible via Twitter lists.

The dashboard means you can follow all teams tweets (from anyone mentioning the official team account) or just the one that you are interested in.  The idea is to make more available through the site as time goes by so that it includes more content.

As Dan Griffey, Director at Slipstream, told me;

“We made it… as a proof of concept and intend to develop the app further to include more sports (and a dashboard to show sports / leagues / clubs) and eventually a mobile app.

We have added some features, including permalinks (http://sportsday.co/#!/mcfc) and stats, and will evolve the stats so that match day trends can really show through. We also plan to hook into Foursquare events for each of the main stadia.”

It sounds exciting and even now it is easy and enjoyable way to follow what is happening in the football world.  Its an idea that could evolve into following individuals within teams and even reporters/PR staff from them too. That would mean you would get all the breaking news from one place.

Unfortunately for me my team, Manchester United, dont have an official Twitter account (aside from the little used PR one).  Thus I have to stick to Twitter and Tweetdeck for my news for now.

Its a great idea and looks to work well.  What do you think of it?  Here are some screenshots of the site…

Thank you to everyone who read and shared the first part of our 2012 series, looking at what the year ahead could offer from those who work in the industry in Spain and the US.

It was really pleasing to see your own comments on what will be big this year and that the article was published on the website ‘Social Media Today’ where it was shared hundreds of times.

This week we’ve brought together some more great social media and sport people, this time from the UK, to share some of their thoughts on what opportunities they expect the next few months to hold.  They come from a variety of people who cover sports as diverse as Cricket, Football, Rowing and Rugby.

I’d like to thank Mark Segal (ITV), Steven Dent (ECB), Tom Hines (RFU), Chris Hughes (Sine Qua Non International) and Mike Dunphy (MD Media Consultancy) for contributing.  They’re a brilliant group of people who we can all learn a few things from.

Tom Hines (@Hiiino) is Digital Editor at the Rugby Football Union, working on digital and content strategy for the RFU’s online communications. Established and developed the RFU’s presence in social media.

“Let’s start with a safe bet, while the planet’s finest are setting records in east London this summer, the social sphere will generate a record amount of noise around a single sporting event. Sports fans will get unprecedented Olympic access from athletes, journalists and volunteers alike (sorry BOA, but you can’t control 70k of them!).  It will be one of those events that throws so much into the social sphere that what works will quickly find its way into other sports.

More broadly, there are a handful of significant trends set to hit in 2012, but the two that will have most visible impact for fans are Social TV and online Stadium-Based Services.

New devices and software will start to put social media at the heart of the home-viewing experience. I think we can expect broadcasters to roll match specific hash tags at the start of all games and events, instantly creating a way for brands to engage with very focussed groups of sports fans for the duration of an event.

As wifi and 3G coverage improves in stadiums, the sharing of live match experiences through social media will become easier and sponsors and organisers will focus more on harnessing these opportunities. The eager ones will troop off to live events with tablets and promo staff to capture data and social sign-ups. The integration of offline content, like programmes, with social media and online commerce should also make a step change.

Finally, a couple of personal thoughts around social and sport for me in 2012: firstly how, as a Governing Body, the RFU can best use social media to increase participation; and secondly what would an organised F1 assault on social media look like? The sport is ripe for it and 2012 may finally be the year they nail it.”

Steven Dent (@Steven_Dent) is the Social Networking Executive for the England & Wales Cricket Board, looking after all the England team sites on Facebook, Twitter and YouTube.

“2011 saw social media and sport take a massive step forward. More sports stars than ever are jumping on board, realising the power of interacting directly with their fans for the first time in this social media age. I can only see fan engagement growing in significance in 2012. With Facebook’s changes to Pages highlighting more openly the level of engagement or ‘talking about this,’ community managers will start to place more emphasis on increasing their one on one engagement with sports fans. Sport has always had the benefit of passion and emotion to call upon it’s fans, but the next step is listening and responding to those messages to truly be social.

2012 will a be a year where we see increased efforts to transfer engagement from offline to online. The in ground/in stadium audiences, or those following more remotely, will be actively encouraged to involve themselves in online activities in more creative ways using mobile devices and Facebook apps. As a result the amount of touch points fans can have with sports will increase. In turn that will mean an increase in stadium Wifi and interactive locations around sports stadiums to ensure fans get involved. Geo-location and near field communication (NFC) will start to become commonplace for fans as they absorb more of the experiences around sporting events.

With the speed of advances in technology and new social ideas emerging all the time, 2012 is going to be another year where digital media takes a step forward in the prominence of sporting organisations. It’s an exciting year ahead, and I for one can’t wait!”

Mark Segal (@segalmark) is a freelance football journalist writing for a number of national magazines and websites. Formerly football editor of Teletext and ITV Football, he is now production manager  of the ITV website.

“At some point in 2012 you will be able to see live, real-time stats on your television while watching a sporting event. I expect internet-connected TVs to move into the mainstream during the year and a number of companies are already developing products which will immerse a viewer even deeper into the game they are watching. The opportunities are endless with live stats, extra replays and even Twitter streams being available for a user to see while watching the game.

Sports fans will be the big winners in 2012 as clubs look for ever more ingenious ways to reach out to them. Thankfully the days when organisations took to the social media sphere purely to make money are now gone and most realise the medium is a great way of building a more rounded relationship with their supporters. The phrase social media stadium will be heard a lot more as clubs follow the example of the likes of Manchester City, Real Madrid and Barcelona in making the voices of their fans heard on matchday.

On a more cautious note I expect more sports stars to get into trouble in 2012 for what they post on Twitter. Social media training should now be essential for those in the public eye, but a more grown-up approach from sporting bodies would also be a welcome development.”

Chris Hughes (@chrishughespr) is the Head of PR and Communications at Sine Qua Non International with extensive experience in the motorsport arena. Chris also works with Olympic gold medallist and triple rowing World Champion Zac Purchase.

“For much of the sporting world, 2012 will be the year when social media becomes a naturally integrated element of a wider communications and marketing platform. Sports teams, athletes and event organisers have spent sufficient time exploring and experimenting with social media to know which platforms work best for them and what approach will engage and grow their respective fan bases. There will always be new tools, new apps and renewed focus on a particular area (it’s widely believed that 2012 will be a breakthrough year for mobile), but social media is no longer the shiny new toy that it has been for the last couple of years.

The impact of social media on global sporting events has been witnessed already, from the 2010 Football World Cup to the Ashes to Formula One; social media is now a fundamental, unavoidable part of fan experience and engagement.

The London 2012 Olympic and Paralympic Games will, however, be the first summer Games to take place with such widespread understanding, adoption and, perhaps most importantly, expectation of platforms such as Twitter and Facebook. As a result, London 2012 will be the fastest moving, most openly debated Games in Olympic history, which opens up a raft of opportunities for athletes, as long as the powers-that-be do not interfere.

Willingness to embrace social media during London 2012 is not going to be widespread with confirmation this week that the tens of thousands of Games Maker volunteers will have to conform to stringent social media restrictions. Quite how these restrictions will be monitored across 70,000 volunteers is another matter entirely.

The IOC has at least recognised the importance of social media for athletes with a set of guidelines already established to give athletes an element of “controlled freedom” when it comes to online posts. The stipulation is for first person narrative rather than third person commentary, and there will inevitably be stories of wrist-slapping for contravention of the rules, but it is far better to encourage social use rather than try to impose a blanket ban from the outset.

The influx of Olympic and Paralympic hopefuls to Twitter has already begun and follower numbers are increasing. London 2012 could well give our home heroes the chance to shine online and what an exciting prospect that is. Much like the Games itself, the athletes are looking to establish a legacy for themselves long after the closing ceremony and public engagement through social media will be a key factor in achieving that.”

Mike Dunphy of MD Media (@mdunphy) who works with numerous football clubs and agencies including Liverpool, Chelsea and Real Madrid.  

“The convergence of social, location and mobile will become the opportunity for clubs and associations to engage productively with fans in 2012. Those who still live in the world of “pc websites” will be left further and further behind. Those that are embracing mobile optimised services will now be in a position to have more than enough traffic to commercially exploit in an empathetic manner. However, there are still opportunities for traditional mobile plays in the developing world.

 The most interesting things I am looking at are around taking mobile and social network followers to the next level. Of course there are opportunities to do more with Facebook in the “pc website” world, such as having Facebook stores, but we must not forget the Facebook traffic that is not on the fixed web, maybe over 50% for some brands.”

Some great insights I’m sure you’ll agree.  If you’d like to add your own then please do so in the comments below.

I hope everyone has had a great Christmas and enjoying the holiday period.  As I was having a look at the latest news and innovations in social media and sport I came across this from Intel.

Initially it has been launched on Android (interesting that chose this first with iPhone to come later – usually its the other way round) and it comes with many features that stato football fans from around Europe will be interested in.

The app offers to provide 2nd screen insights I imagine aimed more at the TV viewer than those at the game.  You can follow your particular team, get live match info on all key events (corners, goals, offsides, fouls, shots, yellow cards, etc), player stats which are updated throughout the game and fan chats.

This last element is interesting as it offers something more interactive.  It allows you to see up-to-the-minute comments, etc from forums, Facebook, Twitter and fan sites as the game is progressing.

This is available for teams in the top leagues of Germany, England, Spain, France, Italy, Holland, Poland, Russia, Turkey and Sweden. This covers most of the top supported nations in Europe including some we would not usually expect.

Is this going to appeal to most mainstream fans?  possibly not but it depends on how easy to use, interesting and interactive it really proves to be.  Intel is a tech company and the main aim will be to show off the tech side rather than making it a great user experience.

You can download the beta Android version now here

For more info they have provided a YouTube video to explain it some more….

You can tell when Christmas is approaching when you write a blog.  The updates slow down as the pre-holiday rush to get work completed kicks in, as well as the christmas parties/drinks most evenings of the week.

Thus this week has been one where it has been head down and concentrate on the day job.  A quick thank you as well to everyone who came along to the drinks in London on Monday.  It wasn’t the best weather to be out and about but it was great to catch up with everyone.  Thanks as well to We Are Social for sponsoring the night.

This week in the world of social media and sport it also seems to have slowed down a little.  Less new campaigns and initiatives are being launched as people prepare for a week or two (or three!) off.  Here is a wrap up of those items that have caught the eye in the last few days.  As always just click on the title to link through to the full article…

Facebook Time goes live for everyone

Originally it was just New Zealand (any idea why just NZ?) that could get the new timeline set up for their Facebook profile, and the geeks amongst us who put the code in to get it early.  Now it is available to everyone to opt into having.  The testing phase where it is optional, giving everyone a short time to get used to the change before the old profile is dumped forever.  Here USA Today look at 9 things you need to know about the new Timeline.

Man City to extend Augmented Reality to include swappable content

The current Premier League leaders are again pushing the boundaries in the digital space.  I feel I could write something every week about something new they have launched or tested, they are going full tilt with plans and are not scared to fail along the way.  This week they have extended the AR capabilities of the membership cards to allow them to swap content using the built in RFID technology.

Premier League Social Media stats for December

Digital agency Freestyle Interactive, whom our very own Sean Walsh works for, have released an interesting infographic that summarises the social media stats of premier league football for the month. It looks mainly at the size of the Twitter and Facebook following and the rate of growth they are seeing.

Heres what People Look at on Facebook Brand Pages

This doesn’t have anything sports specific in it but for any club, NGB or brand with a brand page on Facebook it is interesting stuff.  It looks at where it is on the screen that people look when on a page which should help anyone running a page to make best use of the spaces most looked at and move away from those that dont.  I think its safe to summarise that people look at the picture gallery at the top and the top post the most.  Interestingly the tab links on the left are looked at only a few times.

OneUp turns live football (US) into a game of play-making bingo

Another Mashable article (shocking I know) and its from our friends in the US.  It is interesting as it another attempt to help gamify the sports viewing experience.  Many companies have taken variations of this and tried to help people do more whilst watching from the comfort of their own sofa.  There is a fine balance between adding a valuable extra experience and becoming too much of a distraction that it takes people away from the game itself.  Ahead of Euro 2012 and London 2012 there are going to be more of these types of 2nd screen experiences being developed for the sports fan.

5 social media tactics every football club ‘must have’

An interesting summary from Sean as he looks at what he has learned from looking at football clubs in the social media space over the last year or so.  Here he puts together those thoughts and picks out 5 of the most important areas a club must have to be successful.  Are these the key 5 in your opinion and are there others?

Lots of love for broken leg victim David Villa from fans and players on twitter

To finish on a positive note and show how Twitter can be a platform of support as well as aimless gossip and talk about food.  After the unlucky David Villa of Barcelona fractured his shin bone playing in the FIFA World Club Championships this week, fans and players alike took to Twitter to show their support for him at what would be a really difficult time for any player.  He faces 4 or 5 months out of the game and lot of work to get back to where he was before.  All the best from the UK David.

5 tips for marketing to sports fans on Facebook

Mashable spoke to reps from the pro world of Sports Marketing including Christy Berkery (New England Patriots), Jim Spinello (rEvolution), Dan Lobring (rEvoltion), Laura Clemente (New York Jets), Kristen Baier (NETS Basketball).

Marseille receive 60k submissions for ‘fan designed kit’ competition

Back in March we posted an article praising French team Olympique Marseille for their asking fans to submit their own designs for a new official kit. Marseille used the landmark of hitting 1 million Facebook fans to reward their international fanbase and are the first football club world wide to essentially crowd-source their jersey. This week the club announced that they received a staggering 60,000 submissions for the competition and that after months of development and judging – they let their Facebook fans have the final decision.

JD Sports get top marks for social media

A quick look by Football Trade Directory on the social media presence of the Bury based sports retailer.

Using social media to make your sponsorship budget go further

Apparently, the 2012 Olympic Games aren’t just any old Games. They’re the world’s first social Olympic Games. Sponsors are lining up their social campaigns, most notably BT’s Storytellers and Lloyds TSB’s ‘Local heroes’ campaigns. But what of the (hundreds) of brands sponsoring major but non-Olympic events? The Grand National, FA Cup, Six Nations, Wimbledon, and the soon-to-be-not-the-Carling Cup?

Social media in Sports and Entertainment: Three mega trends in 2012

Beverly Macy from Gravity Summit LLC takes an early look at the top 3 trends to watch out for in 2012, in this edition of the Huffington Post.

BMW launches iPad app for Olympics

Not so much an article but a link to new BMW iPad app brought out as part of their sponsorship of the London 2012 games.

Shaq’s Social Media Guru Shares Her Secrets

Amy Jo Martin, CEO of Digital Royalty, tells Mashable how Shaq took over Twitter, what makes for a successful online presence and where she sees social media going in the future.

In a similar move to that Mindshare used when coming up with a new way to help people interact with the Lynx ‘Angels’, adidas UK used the same technology to help fans get closer to their Scotland heroes.

It took place in Buchanan Galleries, Glasgow on 11th November and was shown on a big screen in the shopping centre.  Peopler were encouraged to stand on the marked out spot and could then see themselves standing next to one of the Scotland stars.

This format is really fascinating and brings fans closer to the action.  Not only is it great for the people who are there it is also still novel enough to gain good PR, helping to reach an even greater audience.

Here is the video, what do you think of it?

(editors note: adidas is a current client though I wasn’t involved in this activation…sadly)

This is a post by Manchester City’s Head of Digital, Richard Ayers taken from the club blog www.mcfcgeeks.co.uk first published on 26th November this year.  Its a really honest appraisal of the clubs efforts and is well worth a read.

Pies, beer, football – that’s all you need for the perfect day out. At least, that’s the view of some people who think that media and technology are a distraction – both in terms of the organisation of a football club and also the fans’ experience on the day.

Last week I was speaking at the inaugural How-Do Sports Business and Marketing conference and I listened to Robert Elstone, Everton’s CEO, speak about the importance of the match-day experience for fans. He was very clear about doing everything he can to ensure that when you turn up at Goodison, you have as good a time as possible.

Where he and I differ is that I believe that digital media has an increasingly important role to play. Robert said he wasn’t convinced and felt that there were more important things to focus on for now – and as he’s infinitely more experience in football than I am, I’m sure he’s right – for Everton. Digital media can be an addition to the excitement, not an alternative.

I know some diehards feel that nothing should distract from the action on the pitch, but my bet would be that it won’t be long before some fans are using handheld devices during the match to add something to the game.

Football isn’t like many US sports where there are long breaks mid-play that give you time to check up on the last play or the stats or watch a replay (like with FanVision)… but I think it would be foolish to bet against services being used by a large enough audience in the near future. In fact, if you include the use of SMS, then you could argue that handheld devices and their communication capability has already changed a match-day. How many people do you know who are in touch with mates at other grounds during the game?

Now, putting aside the fact that all stadia act like Faraday cages and so getting a signal (never mind 3G) can be nigh-on impossible, and assuming that this will change, then it’s interesting to consider how social media might affect the fans on a match day.

[as an aside, thanks to all the @mcfcgeeks twitter followers who continue to ask about our progress with boosting signal or installing wifi in the Etihad stadium - we're working on it and it's a high priority for me so it's good to hear your needs]

I wanted to experiment with social media on a match day. So we decided to run a test using twitter, discussion between two blogger/supporters over twitter, and integrating that into the pre-match media that we run in City Square.

As an experiment, it was a great success.

As an enhancement of the match-day experience it was, well… rubbish.

If you follow me on twitter, or @vickistansfield or @mcfcgeeks then you will know how much we try to be open and straight-talking with fans about what we’re trying to achieve as well as sharing with the digital community about our plans and progress. So, in that spirit, I wanted to share with you the case-study that we put together to debrief this experiment.

You can view or download the Manchester City FC Matchday Tweets Case Study_MCFC vs NUFC 19.11.11.

Our project manager, John Kearney, comes to some clear conclusions about what didn’t work and why: the conversation was out of context, it wasn’t live enough, you couldn’t interact with it … to name a few. But he also comes up with a series of recommendations which gives me hope for trying this again and making it work better next time.

Our American geek friends are particularly fond of a phrase that sums up our approach here – and it’s one we’ve taken to heart in the @mcfcgeeks team: Fail Better. Working with new technologies, new forms of social interaction, and integrating them into such a well-developed experience as the warm-up to a Premier League football match is never going to be easy, but we’re experimenting, learning and innovating…. and that leads to success.

When I wrapped up my talk about engaging a fanbase online at the How-Do conference, there was one thing I should have added: The reason why we feel like this kind of thing is important isn’t just to do with being innovative for the sake of it; it’s not because we like spending time and money on the latest digital fad; it’s not because we want to find a way to make money out of fans. The reason why we do this is because our fans deserve it.

City fans use mobiles and facebook and twitter and foursquare and and youtube every day, just like everyone else, and if we can give them more access to the club they love via those platforms, we will.

Welcome to the first of a new weekly feature.  There is only so much you can write about on one site and there are many out there doing a great job in breaking the latest happenings in the world of #DigSport.  Just click on the title links on each one to find out more.  Here is a mashup of the ones that have caught the eye in this last week;

Hashtag in EndZone

In what’s believed to be a first for college football programs (and anywhere else to be honest),Mississippi State has painted #HAILSTATE — the school’s traditional rallying cry and fight song — in its north endzone.  An interesting way to get your hashtag out there and encourage people to use who are both at the game and watching on TV.

FC Barca broadcast NextGen game v Celtic live on YouTube

From the clubs FCBMasiaES YouTube page, the club last night showed live coverage of the Next Generation game between themselves and Celtic.  Showing great use of content that is tied to any networks and thus is theirs to distribute as they please.  You can still watch the game in its entirety on the page.

Real Madrid latest team on Google+

A little bit behind their bitter rivals in getting onto the latest platform for brands.  Lost out on the PR around being a launch partner but may make up for it in their proven use of content and connecting with their fans (their Facebook page gets much more interaction than Barcelona’s each week despite being of around the same size).

Toulouse FC press conferences to go live on internet

Again a club utilising content that they have some control over to connect with fans and show those who cannot make it to such events to watch from wherever they are. (note: article is in French)

 Real Madrid partners with Cisco to offer highest tech stardom

This piece of news was shared by several sites in the last week as one of the biggest clubs in the world partners up with one of the biggest tech providers to help bring the digital experience to the stadium.  Such places are notorious for having bad connections for mobile with so many people trying to call, text or get online in a small space.

NBA stars chat to fans on Google+ hangout

Basketball stars LeBron James and Dwayne Wade get to grips with the Google+ hangout feature on LeBron’s own page.

What niche websites can do for your brand

Man United and Fulham are mentioned in this article about the use of niche websites and how they can benefit/hinder those who try to form their own communities away from Facebook, Twitter, Google and their own website.

PSG shirt complete with QR code

This article does what it says on the tin (note: french article) and shows the new PSG shirt complete with QR code that fans can get their hands, and phones, on.  Not sure if this one will catch on.

QPR owner asks for fans suggestions on transfer targets

In a rather novel move this morning, Tony Fernandes – the QPR owner and Chairman – used Twitter to ask for ideas about the types of players Queens Park Rangers fans wanted to see in the future. Fernandes has been a huge advocate for Social Media in the last few months he has been in charge at the Premiership side, having seen the fruits of success in previous businesses Air Asia and the Lotus F1 team. Fernandes was quick to mention that QPR manager, Neil Warnock, called the shots in terms of transfers – but he was interested to hear about the fans hopes/expectations.